Know the account.
Bring your relationships and account knowledge. Use relevant research and resources to prepare the conversation.
YOUR RELATIONSHIPS. A STRONGER BUSINESS CONVERSATION.
Open the conversation.
Grow through
better outcomes.
You know your customers. OutcomeCX helps you connect their business challenges with useful evidence, the right capabilities and a clear next step.
For carrier sellers, consultants, MSPs and technology partners.
Built around customer outcomes, across your technology portfolio.
YOUR PARTNER WORKSPACEIN DEVELOPMENT
What customer conversation
are you preparing for?
Four capabilities designed to help you prepare, engage and move an opportunity forward.
A partnership built around your customer.Carrier & channel teamsIndependent consultantsMSPs & service providers
ONE TOOLKIT. MORE WAYS TO HELP.
Give every customer conversation
somewhere to go.
Explore the workspace we’re building. Each capability supports a useful action—from improving your website to helping a customer make a confident decision.
Make your website work harder.
Bring OutcomeCX assessments, educational tools and business-outcome content into the website your customers already know.
- Choose assessments, calculators and educational resources
- Preview the experience with your company’s branding
- Plan the right installation for your existing platform
A richer customer experience, under your brand.
Open Website Overlay Studio ↗PLANNED PARTNER EXPERIENCE
Your website + OutcomeCX
YOUR BRAND↓
HELPFUL TOOLS↓
CUSTOMER CONVERSATIONS✓
Website and Signal Report studios are open as working previews. Signal research uses a ChatGPT handoff; lists and reports stay in your browser. Proposal workspaces and the media library are in development.Find a better reason to call.
Turn a customer or prospect list into a sourced account briefing that connects business changes with a useful next conversation.
- Upload or update an account list
- Review dated signals, relevant roles and suggested next steps
- Save report versions and prepare approved follow-up
An informed conversation before a product recommendation.
Open Signal Report Studio ↗PLANNED PARTNER EXPERIENCE
From account list to account brief
ACCOUNT LIST↓
SOURCED BRIEF↓
NEXT CONVERSATION✓
Website and Signal Report studios are open as working previews. Signal research uses a ChatGPT handoff; lists and reports stay in your browser. Proposal workspaces and the media library are in development.Give the engagement a home.
Bring the business case, solution options, approved pricing and supporting evidence together in one customer-specific workspace.
- Build a branded proposal around the customer’s outcomes
- Bring together approved quotes, resources and assessment findings
- Invite the customer to review information and agree next steps
One place to understand, decide and move forward.
PLANNED PARTNER EXPERIENCE
One customer. One shared place.
BUSINESS CASE↓
OPTIONS & EVIDENCE↓
AGREED NEXT STEPS✓
Website and Signal Report studios are open as working previews. Signal research uses a ChatGPT handoff; lists and reports stay in your browser. Proposal workspaces and the media library are in development.Walk into the meeting prepared.
Find articles, documents, presentations and practical tools by provider, industry or the business outcome you want to improve.
- Browse by carrier or provider, outcome and industry
- See the source, date and intended use of each resource
- Build a customer-ready collection of approved materials
The right resource, for the right conversation.
PLANNED PARTNER EXPERIENCE
Find it. Understand it. Use it.
PROVIDER & TOPIC↓
APPROVED RESOURCE↓
CUSTOMER PACKAGE✓
Website and Signal Report studios are open as working previews. Signal research uses a ChatGPT handoff; lists and reports stay in your browser. Proposal workspaces and the media library are in development.FROM RELATIONSHIP TO RESULTS
Stay close to the customer.
Bring more to the table.
Start with what the customer needs to accomplish. Together, build the evidence, identify an appropriate solution and agree how success will be evaluated.
Understand the outcome.
Clarify what the customer wants to improve, who is affected and what useful evidence would look like.
Make the case together.
Bring OutcomeCX into discovery, assessment and solution planning. Put approved options in context.
Show what improved.
Agree the next steps and evaluate results against the customer’s goals, with measurement where appropriate.
BUSINESS OUTCOMES FIRST
The opportunity is bigger
than a single technology.
A more productive employee. A better customer interaction. More capacity. Less business risk. Start with the outcome and explore the capabilities that fit.
Employee productivityCustomer engagementAI & automationCloud & virtual workspacesConnectivity & resilienceSecurity & continuity
BUILD THE NEXT CHAPTER WITH US
Your customer relationship.
Our shared opportunity.
Tell us about your business, the customers you serve and which capabilities would help you most. We’ll discuss fit and the next step.
Who is the partner program for?
Carrier and channel sellers, independent technology consultants, MSPs and complementary service providers who want to connect technology decisions with customer outcomes.
How will private workspace access work?
The website concept studio is open while we develop the workflow. The planned private portal will require verified email and approved access. Invited customers will see only information shared in their own workspace.
Will the portal replace my website or CRM?
The website capability is designed to enhance your existing presence. Account and opportunity workflows will be connected to authorized systems as integrations are implemented.
Request a partner conversation
Email us from your business address. Include your company, website, customer focus and the capability you’d like to explore first.
Email my access request ↗Opens your email app. Your request is sent only when you send the email.
Start with the Website Overlay Studio.
Open the public Website Overlay Studio to preview a branded addition to your website. The Signal Report Studio also supports account lists, prepared ChatGPT prompts and report imports. Registered access, proposal workspaces and the media library are being developed.
Open the website studio ↗Open the public Website Overlay Studio to preview a branded addition to your website. The Signal Report Studio also supports account lists, prepared ChatGPT prompts and report imports. Registered access, proposal workspaces and the media library are being developed.